There is a huge opportunity for mid size business to reflect on how outsourcing can help not only manage costs but also make their business better. The types of work being outsourced is also changing to more value add services not just back office.
What's the secret to flexible, agile growth – without significant fixed cost increases? For many, it is outsourcing. Released this month, Grant Thornton's 2015 International Business Report, Outsourcing: Beyond Technical Expertise, explores what companies look for in their outsourcing relationships. With at least two in five mid-sized businesses saying outsourcing is an important way to reduce costs, improve efficiencies and (in many cases) ensure compliance, outsourcing back-office processes is now an established business practice. Australia is seen as a 'mature' outsourcing market – Grant Thornton's 2014 study found 42 per cent of Australian mid-sized businesses currently (or plan to) outsource business processes.