Understanding the type of person you are dealing with and what is affecting them is key to turn an awkward situation around. Some good strategies in this article
They’re the people who set your teeth on edge. They are the people you are always ranting about to your significant other. And, while you’d never admit it in public, at least once they’ve driven you to either scream into your pillow or throw back a cocktail after work.
http://www.fastcompany.com/3047917/meet-your-5-most-dysfunctional-coworkers
